Reporting a Claim or Potential Claim to Travelers

All claims are handled by a dedicated staff of experienced claims professionals in the Travelers Bond & Financial Products Program Claim Unit located in Hartford, Connecticut. The Travelers Claim personnel assigned to new claim submissions are committed to handling claims in a timely, professional and fair manner.

New claims may be reported to the Agent or Broker or directly to Travelers by:

Email or fax to;

Email to BFPCLAIMS@Travelers.com or,
Fax to 888-201-5587, attention John Godbout or,

Or to Chatham by:
Email to jim@chathamins.com or
Fax to 847-466-1101, attention Jim Cannella

Or by mail to Travelers Bond and Financial Products Claim
385 Washington Street. - Mail code 9275-NB03F
St. Paul, Minnesota 55102

Once a new claim is reported, an acknowledgement letter will be sent providing the name and phone number of the claims professional assigned to the claim. The primary contact:

John Godbout - Managing Director and Counsel - 860-954-0570 or Jpgodbou@travelers.com