What is Chatham's program management relationship to Travelers? We have a program management contract with Travelers that establishes our exclusive underwriting authority for the Managed Care industry for Travelers Management Liability product lines. This contract has been in place since we opened our doors and provides us with underwriting authority and the ability to underwrite, quote, bind, bill and issue policies. We work very closely with our program contacts at Travelers and have an excellent relationship with them.
How does an agent/broker submit an account to Travelers/Chatham? You can send a submission directly to us. We maintain a database of accounts that can be viewed by Travelers and we copy the local Travelers office on any quote we provide to you.
Can an agent or broker submit an account directly to Travelers? Yes, your Travelers underwriter will forward the account to us and we will quote it directly to you with a copy to your Travelers underwriter.
How are agents/brokers compensated? If you are not handling the account on a fee basis, you will receive a commission. In most cases, the commission will be based upon your commission schedule with Travelers.
How is CIS compensated? We receive an underwriting fee from Travelers. We do not charge any additional fees to you or to the client.
What types of accounts are included in the Managed Care Insurance Industry? Managed Care accounts include the following; Health Maintenance Organizations (HMO's), Preferred Provider Organizations (PPO's), Management Service Organizations (MSO's), Administrative Services Only Organizations (ASO's), Healthcare Third Party Administrators (TPA's), Prescription Benefit Managers (PBM's), Physician Hospital Organizations (PHO's), Independent Physician Associations (IPA's), Peer Review Organizations (PRO's) and Case or Disease Management Companies. In addition, these can include Vision plans, Dental plans, Prescription Drug plans, Medicare plans, Medicaid plans and Self-funded Health plans.
What is the minimum information that CIS needs to provide a quote? In most cases, we can provide a quote on any of the products we provide with any application, the most recent CPA prepared financial statement and a loss run/loss experience. Detailed submission requirements are addressed under each individual product.
How quickly can CIS provide a quote? In most cases, we provide our quotes within 24 to 48 hours of receipt. Larger limits and more complex cases will generally take up to a week. We are committed to meeting the timeframes provided by the producer.